Job Description

Status: Full time

Hours: 40 hours/week

Company Sponsored Time: We have a 4-day, 32-hour work week, and YWCA will provide this role 8 hours of Company Sponsored Time for you to use on Fridays to maintain work-life balance while maintaining pay at 40 hours a week. 

Pay Range: $32.71/hour +$1/hour bi-lingual differential available 

Benefits: Visit our Benefits and Perks Tab by Clicking Here  

Mission:

We’ve identified the day-to-day responsibilities linked to each position. In addition to the position specific responsibilities provided below, each YWCA Clark County employee must share responsibility for upholding and modeling the organization’s core value on a daily basis:

• Gain approval for, track, and participate in activities that meet the organization's 1% for Social Change initiative. 
• Incorporate the YWCA’s commitment to social justice by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender and class equity.
• Assure that participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Provide leadership and direction to program staff, ensuring YWCA’s commitment to racial and gender justice is embedded in program decisions and operations. 

Program management and supervision

• Monitor and track expenses related to shelter services and operations.
• Establish and maintain policies and procedures that meet the requirements of applicable contracts, grants, and state and federal laws. 
• Identify and report on health and safety risks, accidents, incidents, injuries and property damage and comply with workplace policies and procedures for risk management and workplace health and safety. 
• Ensure that all direct reports are in compliance with YWCA and grant/contract required domestic violence training, service provision, and reporting. 
• Supervise staff, volunteers and interns. Provide, at least, twice monthly check ins for direct reports and flex work schedule to meet with staff working evenings, overnights and weekends as needed.
• Provide weekly supervision check ins for the Shelter Supportive Services Manager and Shelter Generalists.
• In collaboration with the Shelter Supportive Services Manager, develop and maintain shelter and hotline training plans for SafeChoice staff, volunteers and interns.
• Create and manage monthly shift schedules for staff, volunteers and interns that is sustainable and ensures proper 24/7 coverage for the shelter program and back up support. 
• Facilitate team meetings, debriefings, and individual staff check-ins with all direct reports.
• Act as a liason with community partners, with an emphasis on other DV providers, and shelter providers.
• Provide information to local social service agencies regarding SafeChocie shelter services and statistics.
• Collaborate with the Family Services Manager to ensure supportive services are available and accessible to familes at shelter.
• Collaborate with the Director of HousingServices and the Director of Community and Outreach Services as needed.
• Provide primary 24-hour back-up for shelter staff via cell phone on a rotating basis, with colleagues. 
• Provide secondary back-up for shelter staff via cell phone in collaboration with the Vice President of Domestic Violence Services.
• Manage additional projects in relation to shelter services.
• Work closely with the Vice President of Domestic Violence Services to ensure shelter services are accessible and supportive for survivors. 
• Maintain compliance with local and internal regulations such as Washington Administrative Code, and confidentiality laws, mandatory reporting, and others as applicable.
• Ensure tracking and recording of statistics through applicable databases.
• Attend and actively participate in organization and community meetings, as appropriate.
• Commute to and from multiple work locations in the Clark County, WA area and occasional travel outside of the Clark County area for trainings.
• Meet annual program training requirements. 
• Provide additional support for SafeChoice services as needed.

There is a strong social justice component to all program positions within YWCA, requiring critical thinking through the lens of racism and intersections with poverty and other forms of oppression. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values. 

Related education: 

• Knowledge of trauma and best practices for creating a trauma-informed work environment for survivors receiving services. 
• Has a strong working knowledge of racial equity and commitment to advance anti-racism and inclusion framework in programming, policies and practices

Required experience: 

• Two years of experience providing advocacy to victims within a domestic violence program
• A minimum of fifty hours of training on domestic violence issues and advocacy within the past three years.

Preferred experience:

• One year of experience providing effective coaching, guidance, team leadership or supervision to staff and/or volunteers. 
• One year direct experience with shelter or residential services for persons impacted by trauma.

General Requirements: 

• Complete and pass a background check;
• Complete the training requirements, pursuant to WAC 388-61A-1085 ;
• Ability to lift up to 20 pounds.
• Abilty to sit/stand for long periods of time.

Strong ability to lead: supervisors make sure the day-to-day work gets done; leaders do so while strategically motivating staff and volunteers to improve performance and further the mission of the organization. 

Ability to work in a team: modify the way a challenge is resolved if it is in the best interest of the organization and participants to do so. 

Strong project management skills: maintain a strategic focus while simultaneously managing multiple projects, deadlines, goals, and program needs. 

Strong problem-solving skills: resourceful and able to resolve challenges while knowing when it’s time to stop and ask questions or seek additional guidance. 

Strong technological skills: effectively use common software programs (like MS Office, Excel, and PowerPoint) to fulfill position related expectations. 

Strong soft-skills: adapt work and communication style to mitigate unnecessary tension, improve efficiency, increase morale, and make programmatic improvements with little or no prompting.

Don't meet every single requirement after reading through this post? You may be just the right candidate for the role or future roles, and please know we value lived experience! Studies have shown that due to white supremacy culture, systemically oppressed communities are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

Compensation details: 32.71-33.71 Hourly Wage

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