Job Description

We are seeking a highly experienced Senior Application Support Specialist to join our clients team remotely. The ideal candidate will have over 10+ years of experience in application support, with a strong ability to work with both vendor and homegrown applications, including InfoLease, SpeedPay, and Salesforce. A basic understanding of SQL is required. Experience Level: Senior (10+ years) Key Responsibilities: Provide Tier 2 support for a variety of applications, including origination platforms, homegrown apps, and Salesforce. Manage provisioning and deprovisioning of users. Supporting 30+ applications. Collaborate with vendors and internal teams to resolve application issues. Monitor and respond to notifications and alerts. Assist in the support of InfoLease and SpeedPay applications. Ensure timely resolution of support tickets and maintain high levels of customer satisfaction. Train and mentor junior support staff as needed. Qualifications: 10+ years of experience in application support. Proficiency in working with vendor and homegrown applications, including InfoLease, SpeedPay, and Salesforce. Basic understanding of SQL (no coding required). Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Skills: Experience with Salesforce administration is a plus but not required. Familiarity with origination platforms and other financial applications. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex Systems

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