Job Description

Job Description

Job Description

We are looking for a motivated and detail-oriented Sales Support Specialist to join our team in Charlotte, North Carolina. In this role, you will provide critical assistance to sales operations, ensuring smooth communication with distributors and customers while driving engagement and pipeline growth. This is a long-term contract position that offers the opportunity to collaborate with a dynamic team and contribute to revenue growth.

Responsibilities:
• Deliver exceptional sales support to field representatives and distributors, ensuring seamless communication and coordination of sales activities.
• Create and execute pre-sales strategies, including tailored outreach and upselling opportunities, to enhance customer engagement and expand the sales pipeline.
• Conduct warm calls and follow-ups to nurture leads, strengthen relationships with distributors and end users, and identify new sales opportunities.
• Monitor and manage sales opportunities using CRM tools, ensuring accurate lead tracking and proper progression through the sales stages.
• Prepare, revise, and deliver accurate quotes for machinery and accessories, aligning with customer needs and expectations.
• Generate insightful sales reports and share them with relevant stakeholders in a timely manner.
• Maintain detailed and up-to-date records within the CRM system, supporting data accuracy and assisting with system transitions as needed.
• Collaborate with internal teams across sales, logistics, and operations to optimize processes and improve overall efficiency.
• Participate in special projects aimed at enhancing sales workflows and customer outreach initiatives.• Minimum of 2 years of experience in inside sales, sales support, or customer service, with a focus on lead nurturing and sales coordination.
• Strong customer service skills and a commitment to delivering excellent experiences to sales representatives, distributors, and end users.
• Excellent communication and interpersonal abilities to effectively engage with internal and external stakeholders.
• Hands-on experience with CRM platforms such as Salesforce, HubSpot, or similar tools for lead tracking and pipeline management.
• Willingness to adapt to new technologies, including AI tools and updated CRM systems.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience in post-sales support, inbound and outbound sales, and order entry processes.

Job Tags

Long term contract,

Similar Jobs