Patient Care Coordinator Job at Serenity Healthcare, Fort Worth, TX

dXNneHl0NVNXUnVjMTAxaWRONkdOTmNX
  • Serenity Healthcare
  • Fort Worth, TX

Job Description

PCC (Patient Care Coordinator)
Onsite - Fort Worth, TX


Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Care Coordinator for our Fort Worth, TX office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.


Trigger Warning :Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

*Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).


Benefits
  • Accelerated healthcare career growth - rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
  • Access to corporate onsite gym, game room and other amenities
  • Open to full or part time
Responsibilities
  • Connecting with patients via phone
  • Help solve problems and educate patients about TMS and Ketamine
  • Coordinate with clinics for patient care
  • Other relevant duties as needed.
Qualifications
  • High School Diploma/ GED.
  • Strong customer service mindset.
  • Previous experience in customer service required
  • Excellent verbal and written communication, and basic math skills.
  • Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


Learn More About Us
  • About Serenity Healthcare
  • Serenity's Provided Services
  • Meet our Patients
Serenity Healthcare

Job Tags

Holiday work, Full time, Part time,

Similar Jobs

Millbrook Support Services

Travel Medical Technologist Job at Millbrook Support Services

 ...Job Description Millbrook Support Services is seeking a travel Medical Technologist for a travel job in Polacca, Arizona. Job Description & Requirements ~ Specialty: Medical Technologist ~ Discipline: Allied Health Professional ~ Start Date: 08/05/2025~... 

Yale New Haven Health

Credentialing Specialist Job at Yale New Haven Health

 ...and compassion - must guide what we do, as individuals and professionals, every day.Under the supervision of the Manager, the Credentialing Specialist is responsible for the execution of all activities related to the appointment or re-appointment of Members and Affiliated... 

PTR Global

SEO Content Copywriter Job at PTR Global

 ...their team supporting both consumer- and business-facing editorial platforms. This role combines storytelling, content strategy, and SEO expertise to produce compelling, compliant, and accessible content. The ideal candidate is a strong writer and editor with experience... 

Booz Allen

Network Test Engineer Job at Booz Allen

Network Test Engineer The Opportunity: When a user tries new software, they expect it to be intuitive and run smoothly. Functionality, reliability, and user experience are key to successful software development and that means rigorous testing. Thats why we need... 

CDS (Club Demonstration Services)

Retail Warehouse Shift Supervisor Job at CDS (Club Demonstration Services)

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail...