Job Description

We are looking for enthusiastic individuals that are highly motivated for creating a superb customer service experience. Patient Care Coordinators are dedicated to improving every aspect of seeking dental care for each patient. The job includes but is not limited to daily communication with patients concerning scheduling, financial information as well as any concerns. Communication is accomplished verbally or electronically, which means that the candidate must posses a professional demeanor with great phone etiquette. The candidate must exhibit the ability to listen well, multitask and think and process information quickly. Ability to follow instruction well will be extremely helpful in training. Computer skills are needed as well for electronic communication such as scanning, importing and exporting files and data, data entry, and date review, emailing, scanning, attaching files and creating reports for tracking. Responsibilities: daily, weekly and monthly tasks. Minimum qualifications required to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position. Qualifications include: Prior experience on a business team Positive and friendly Attitude Personable—Excellent customer service skills Excellent phone skills Proficient in the use of MS Office and financial management software and practice management software. (Training will be made available for practice management software) Ability to strategize and solve problems Strong leadership and organizational skills. Ability to multitask. An analytical mind, comfortable speaking to others about money Sales experience is a plus BS/BA in Communications, English, Any foreign language, Finance or Accounting is a plus Clear, effective written and verbal communication Ability to work in a team environment US Citizen or Green Card holder F. Smith Strickland DDS, PLLC

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