The Internal Patient Transporter is a non-clinical, non-certified associate responsible for providing exceptional hospitality services in an attentive, friendly and efficient manner to all patients during their entire stay. The Internal Patient Transporter is also responsible for the transport of patients within the hospital environment by wheelchair, stretcher or bed. Essential functions include maintaining a pleasant, friendly and professional demeanor with patients and staff, explaining procedures to patients, ensuring patient comfort, safety and privacy, communicating patient needs and arrival/departure to clinical staff, ensuring patients are not left unattended, transporting and securing medical charts, using proper safe patient handling techniques, escorting visitors, using patient transport tracking systems, providing oxygen tanks as requested, being familiar with hospital emergency codes and procedures, and conducting effective room presentations. The role requires knowledge of customer service principles, ability to read and write English, basic math skills, and understanding of 24-hour time systems. Physical demands include the ability to exert up to 100 pounds of force occasionally and work in various environmental conditions. The position requires completion of specific training courses and passing background checks.
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