Job Description

Job Description

Job Description

Multiple Call Center Customer Service Representatives needed who can answer high volume inbound calls, assist customers with account or technical issues, provide excellent customer support and de-escalate situations involving dissatisfied customers.

DUTIES/RESPONSIBILITIES of the Call Center Customer Service Representative:

• Handle customer inquiries, address concerns or complaints
• Provide account, sales, and technical support to customers while ensuring positive customer experience
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

REQUIREMENTS of the Call Center Customer Service Representative:

• High school diploma or general education degree (GED)
• Minimum of one year experience in a high volume inbound call center within the last three years; REQUIRED
• Ability to work shift work including days, evenings, and Saturdays
• Excellent verbal and written communication skills
• Exceptional interpersonal skills and ability to build rapport with customers
• Excellent time management and organizational skills
• Ability to maintain a positive professional demeanor composure when handling escalated
• Excellent time management, prioritization, and organizational skills

Call Center Customer Service Pay Rate: $15.50/hour

Company Description

About Us

Staffing Texas operates with integrity, ethics, honesty and respect. Our commitment is to do everything we can to place every person and meet every deadline. We specialize in light industrial, administrative and professional positions.

What Sets Us Apart?

Locally owned and operated staffing company in Montgomery County
No red tape; with direct access to decision makers, results are quick
Fully empowered team of industry experts
Small enough to be agile, large enough to have a strong presence in the market
Named Best of Conroe in Recruiting for 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

Owned and Operated by Texans

Staffing Texas is a woman-owned staffing agency with offices in Conroe and Bryan, Texas.

Company Description

About Us\r\n\r\nStaffing Texas operates with integrity, ethics, honesty and respect. Our commitment is to do everything we can to place every person and meet every deadline. We specialize in light industrial, administrative and professional positions.\r\n\r\nWhat Sets Us Apart?\r\n\r\nLocally owned and operated staffing company in Montgomery County\r\nNo red tape; with direct access to decision makers, results are quick\r\nFully empowered team of industry experts\r\nSmall enough to be agile, large enough to have a strong presence in the market\r\nNamed Best of Conroe in Recruiting for 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!\r\n\r\nOwned and Operated by Texans\r\n\r\nStaffing Texas is a woman-owned staffing agency with offices in Conroe and Bryan, Texas.

Job Tags

Shift work, Saturday, Afternoon shift,

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